Please take a moment to answer the ChinaNetCloud Customer Experience Questionnaire. Your feedback and cooperation is greatly apprecaited to help us improve! Thank you!This is for comments ChinaNetCloud customer experience survey, your feedback is important to us and hope to hear from you!
净推荐值 & 看法
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Scale/推荐程度 |
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Strategic partner / 战略伙伴 | Preferred supplier / 优先选择的供应商 | Non-differentiated supplier / 一般供应商 | |
Role / 角色定位 |
Strategic partner / 战略伙伴 | Preferred supplier / 优先选择的供应商 | Non-differentiated supplier / 一般供应商 | |
Role / 角色定位 |
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Scale / 推荐程度 |
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Scale / 推荐程度 |
商业价值
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Continually finds ways to provide value for your business / 持续地想方设法为您提供更多价值的服务 | |||||||||||
Helps to reduce your costs / 协助降低成本 | |||||||||||
ChinaNetCloud cares about my business / 云络关心我们的业务 | |||||||||||
Proposing solutions that match your business needs / 解决方案符合我们的需求 | |||||||||||
Has employees with the right expertise / 云络拥有相对应专业的员工 | |||||||||||
Understands your business needs / 理解您的业务需求 |
客户服务、支持团队
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Timeliness of issue resolution / 解决问题及时性 | |||||||||||
China Net Cloud Support Communicates effectively / 沟通的有效性 | |||||||||||
China Net Cloud Responds Quickly / 响应速度 | |||||||||||
China Net Cloud Resolves Issues Quickly / 解决问题的速度 | |||||||||||
Effectively finds solutions to my problems / 寻找问题解决方案的效率 | |||||||||||
Overall satisfaction / 整体的满意度 |
客户管理
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Providing prompt response to your requests / 快速响应您的需求 | |||||||||||
Understanding your business needs / 了解您的业务需求 | |||||||||||
Demonstrating knowledge of company products and services / 对公司产品服务的知识性 | |||||||||||
Resolving your issues or concerns quickly / 快速解决您的问题或顾虑 | |||||||||||
Overall satisfaction / 整体的表现 |
最后一问
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感谢您的与会!
别忘了提交问卷调查并留下您的联系方式
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